[email protected] +971 54 331 5717
How we deal with enquiries and complaints

We do everything we can to make sure our customers get the best products and the best service possible, however, sometimes we may not get things right first time.

We want to:

  • Make it easy for you to tell us what went wrong
  • Give your complaint the attention it deserves
  • Resolve your complaint fairly and without delay
  • Make sure you are happy with how your complaint was handled
UPVC Decking
How and where to complain

If you are not happy with any aspect of our products / service you can tell us about your complaint in the following ways:

By email[email protected]

By telephone+971 54 331 5717

How long will it take?

We hope to resolve your complaint quickly, but if it’s complex it may take longer. We will keep you informed on a regular basis, but if you need an update, please call us on the number above.